Question 1

How do I book a black car service?

Accepted Answer

Book online via our transportation form, call our direct line, or text us. Provide pickup/drop-off locations, date, time, and passenger count. We'll confirm availability and pricing.

Question 2

Do you offer airport pickup at MCO?

Accepted Answer

Yes. We provide airport transfers from Orlando International Airport (MCO), Sanford International Airport (SFB), and private terminals. Flight tracking is available to adjust for delays.

Question 3

Do you offer hourly chauffeur service?

Accepted Answer

Yes. Hourly chauffeur service is available with a 3-hour minimum. Ideal for multi-stop business travel, shopping, or flexible scheduling needs.

Question 4

How early should I schedule transportation?

Accepted Answer

We recommend booking 24-48 hours in advance when possible. Same-day service may be available depending on fleet availability. Call for immediate needs.

Question 5

What airports do you service?

Accepted Answer

We service Orlando International Airport (MCO), Sanford International Airport (SFB), and private aviation terminals in Central Florida.

Question 6

Do you provide meet and greet service?

Accepted Answer

Yes. For airport pickups, drivers can meet you at baggage claim or a designated meeting point with a name sign.

Question 7

Can I request a specific vehicle?

Accepted Answer

Yes. You can request a premium sedan, luxury SUV, or Sprinter van. We'll confirm availability based on your travel dates.

Question 8

Do you offer round-trip service?

Accepted Answer

Yes. Round-trip transportation can be scheduled during booking. Return pickup timing can be adjusted based on your schedule.

Question 9

What's included in airport transfer pricing?

Accepted Answer

Airport transfers include pickup at your location, professional driving to the terminal, luggage assistance, and gratuity. Flight tracking is available as an optional feature.

Question 10

Do you provide transportation for events?

Accepted Answer

Yes. We coordinate transportation for weddings, corporate events, galas, and private occasions requiring premium service.

Question 11

What is executive protection?

Accepted Answer

Executive protection (EP) is a professional security service providing discreet personal protection for executives, VIPs, or individuals requiring security presence during travel, events, or daily activities.

Question 12

Do you provide travel security?

Accepted Answer

Yes. Travel security coordination includes advance planning, route assessment, and security presence during domestic or international travel.

Question 13

How is confidentiality handled?

Accepted Answer

All client information and service details are handled with strict confidentiality. We do not disclose client identities or service specifics to third parties.

Question 14

What factors affect security pricing?

Accepted Answer

Security pricing is based on coverage duration, number of security officers required, advance planning complexity, travel logistics, and specific service requirements.

Question 15

Do you provide armed security?

Accepted Answer

We coordinate professional security services based on client needs and legal requirements. Specific security measures are discussed during confidential consultation.

Question 16

Can you provide security for events?

Accepted Answer

Yes. We coordinate event security for corporate functions, private events, and public appearances requiring professional security presence.

Question 17

Do you offer property security?

Accepted Answer

Yes. We provide site and property security services for private estates, construction sites, and temporary facilities requiring professional coverage.

Question 18

How quickly can security be arranged?

Accepted Answer

Depending on service complexity and availability, security services can often be coordinated within 24-48 hours. Emergency requests are evaluated case-by-case.

Question 19

Do you conduct background checks on security personnel?

Accepted Answer

Yes. All security personnel are screened, licensed where required, and trained to professional standards.

Question 20

Can transportation and security be coordinated together?

Accepted Answer

Yes. We frequently coordinate executive transportation with security presence for clients requiring both services simultaneously.

Frequently Asked Questions

Transportation FAQs